![]() ![]() ![]() She had lodged an FIR with the GRP Chowki Nagda in Kota, despite many efforts of the complainants, neither any action was taken nor was any reply given by the railways after which a legal notice was sent by the complainant alleging deficiency in service. The complainant, Shalini Jain, went traveling from Jaipur to Raipur in train no22632 bikanermadras ac superfast express in the coach nob5 on Jwhen she lost her luggage containing expensive clothes, jewellery, cash, mobile phone, and other items. The state commission upheld the decision of the district commission in Raipur, asking the DRM south east central railway to pay jointly or severally the complainants Rs 718491 with interest at rate 6 from the date of filing complaint Rs 5000 as compensation for mental agony and Rs 2000 as cost of litigation. ![]()
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